Co-Pack Ops
Brand System v10.0 — Co-Pack Portal
Co-Pack
Management
Management
Coordinate. Produce. Verify. Ship.
End-to-end management of GFS co-packing relationships. Production scheduling, quality oversight, cost tracking, ingredient coordination, and performance reporting across all external manufacturing partners.
Partners
Scheduling
Quality
Costs
Ingredients
K1
Co-Pack Dashboard
Active Co-Packers
4
All contracts current
Runs Scheduled (May)
8
+2 vs. April
Avg Quality Score
94.2
+1.8 vs. last quarter
Spend MTD
$284K
68% of monthly budget
Co-Packer Status Summary
| Co-Packer | Location | Active Products | Runs (May) | Quality Score | On-Time % | Status |
|---|---|---|---|---|---|---|
| US Waffle Company | East Rutherford, NJ | 3 SKUs | 3 | 96 |
98% | Active |
| Lakeshore Canning | Holland, MI | 2 SKUs | 2 | 94 |
95% | Active |
| Southern Style Baking | Nashville, TN | 2 SKUs | 2 | 91 |
88% | Review |
| Keystone Bakery | Lancaster, PA | 1 SKU | 1 | 95 |
100% | Active |
■ Quality scores calculated from audit results (40%), on-time delivery (30%), complaint rate (20%), and responsiveness (10%). Scores below 85 trigger corrective action plan.
K2
Co-Packer Registry
US Waffle Company
East Rutherford, NJ 07073
96
CapabilitiesPancakes, Waffles, French Toast
CertificationsSQF Level 2, USDA, Organic
Capacity120,000 units/week
GFS Allocation40% of capacity
Contract Exp.2027-03-31
Primary ContactSteve Walsh, (201) 555-0142
Lakeshore Canning
Holland, MI 49423
94
CapabilitiesCanned Cheese, Sauces, Dips
CertificationsSQF Level 2, FDA, Kosher
Capacity80,000 cans/week
GFS Allocation25% of capacity
Contract Exp.2026-12-31
Primary ContactLisa Vandenberg, (616) 555-0198
Southern Style Baking
Nashville, TN 37210
91
CapabilitiesBiscuits, Cornbread, Muffins
CertificationsBRC Grade A, FDA
Capacity60,000 units/week
GFS Allocation30% of capacity
Contract Exp.2026-09-30
Primary ContactTanya Moore, (615) 555-0234
Keystone Bakery
Lancaster, PA 17601
95
CapabilitiesRolls, Bread, Specialty Baked
CertificationsSQF Level 3, FDA, Non-GMO
Capacity45,000 units/week
GFS Allocation20% of capacity
Contract Exp.2027-06-30
Primary ContactAaron Stoltzfus, (717) 555-0167
■ Registry synced from NetSuite vendor records. Certifications verified annually. Capacity figures updated quarterly by co-packer reporting.
K3
Production Scheduling
Scheduled Runs — May 2026
■ Run scheduling coordinated 2 weeks in advance. Ingredient and label shipments must arrive 3 business days before run date. USDA products require additional FSIS documentation.
K4
Quality Oversight
Co-Packer Audit Schedule — 2026
| Co-Packer | Audit Type | Last Audit | Score | Next Audit | Findings | CAPAs Open |
|---|---|---|---|---|---|---|
| US Waffle Company | Annual GFS QA | 2026-02-14 | 96/100 | 2027-02-14 | 1 minor | 0 |
| Lakeshore Canning | Annual GFS QA | 2026-03-22 | 94/100 | 2027-03-22 | 2 minor | 0 |
| Southern Style Baking | Annual GFS QA | 2026-01-18 | 91/100 | 2026-07-18 | 1 major, 2 minor | 1 |
| Keystone Bakery | Annual GFS QA | 2025-11-08 | 95/100 | 2026-11-08 | 0 | 0 |
Quality Score Trend — Trailing 4 Quarters
US Waffle Company
Q2: 93
Q3: 94
Q4: 95
Q1: 96
Lakeshore Canning
Q2: 92
Q3: 92
Q4: 93
Q1: 94
Southern Style Baking
Q2: 90
Q3: 89
Q4: 92
Q1: 91
Keystone Bakery
Q2: 93
Q3: 94
Q4: 94
Q1: 95
■ Annual audits conducted by GFS QA team using 100-point proprietary scorecard. Major finding = CAPA required within 30 days. Score below 85 triggers probationary status.
K5
Cost Management
Co-Pack Fee Comparison — Per Case
| Product | Co-Packer | Base Fee/Case | Volume Tier | Effective Rate | Make In-House | Savings |
|---|---|---|---|---|---|---|
| Brown Box Pancakes 144ct | US Waffle Company | $4.20 | 10K+ cs/mo | $3.85 | $5.10 | -$1.25/cs |
| Nacho Cheese #10 Can | Lakeshore Canning | $6.80 | 5K+ cs/mo | $6.40 | N/A (no line) | N/A |
| Buttermilk Biscuits 120ct | Southern Style Baking | $3.60 | 5K+ cs/mo | $3.40 | $4.80 | -$1.40/cs |
| Dinner Rolls 12/36ct | Keystone Bakery | $2.90 | 2K+ cs/mo | $2.75 | N/A (no line) | N/A |
Monthly Co-Pack Spend — 2026
Jan
$248K
Feb
$262K
Mar
$275K
Apr
$290K
■ Volume tier pricing negotiated annually. Make-vs-buy analysis updated quarterly. Co-pack route preferred when capital investment exceeds $500K for in-house capability.
K6
Ingredient Coordination
Ingredients at Co-Packer Locations
Reorder Alert: Buttermilk Powder at US Waffle
1,800 lb remaining. Next run requires 2,400 lb. Shipment needed by 5/24 for 5/28 USDA pancake run.
■ Ingredient inventory at co-packers reconciled monthly. Variances above 2% trigger investigation. GFS-supplied ingredients tracked separately from co-packer procurement.
K7
Document Management
Document Registry by Co-Packer
| Co-Packer | Document | Type | Uploaded | Expires | Status |
|---|---|---|---|---|---|
| US Waffle Company | Co-Pack Agreement 2025-2027 | Contract | 2025-03-15 | 2027-03-31 | Current |
| US Waffle Company | SQF Level 2 Certificate | Certification | 2026-01-20 | 2027-01-20 | Current |
| US Waffle Company | Certificate of Insurance | COI | 2026-04-01 | 2027-04-01 | Current |
| Lakeshore Canning | Co-Pack Agreement 2024-2026 | Contract | 2024-12-15 | 2026-12-31 | Renewal |
| Southern Style Baking | GFS QA Audit Report | Audit | 2026-01-18 | 2026-07-18 | Re-audit |
| Keystone Bakery | Non-GMO Project Verification | Certification | 2025-09-10 | 2026-09-10 | Current |
■ Documents stored in NetSuite file cabinet under vendor records. Expiration alerts trigger 60 days before due date. COIs must name GFS as additional insured.
K8
Communication
Primary Contacts
US Waffle Company
Steve Walsh (Plant Mgr.)
(201) 555-0142
s.walsh@uswaffle.com
(201) 555-0142
s.walsh@uswaffle.com
Lakeshore Canning
Lisa Vandenberg (VP Ops)
(616) 555-0198
l.vandenberg@lakeshore.com
(616) 555-0198
l.vandenberg@lakeshore.com
Southern Style Baking
Tanya Moore (Owner)
(615) 555-0234
tanya@southernstyle.com
(615) 555-0234
tanya@southernstyle.com
Keystone Bakery
Aaron Stoltzfus (GM)
(717) 555-0167
aaron@keystonebakery.com
(717) 555-0167
aaron@keystonebakery.com
Recent Messages
ML
M. Levine → US Waffle (S. Walsh)
Buttermilk powder shipment PO created. ETA 5/24. Confirming 5/28 USDA pancake run.
Today 11:20 AM
SW
S. Walsh (US Waffle) → M. Levine
5/20 run on track. 12,000 cs Brown Box Pancakes. Production starts 6 AM. Labels received and verified.
Yesterday 3:45 PM
TM
T. Moore (Southern Style) → M. Levine
CAPA response submitted for audit finding. New temperature monitoring protocol implemented. Documentation attached.
May 16, 2:10 PM
■ All co-packer communications logged for traceability. Escalation path: GFS Operations → GFS QA Director → CEO. Emergency contact list available 24/7.
K9
Co-Pack Reporting
Production Volume by Co-Packer — 2026 YTD
| Co-Packer | Jan | Feb | Mar | Apr | May (est) | YTD Total |
|---|---|---|---|---|---|---|
| US Waffle Company | 22,400 | 24,800 | 26,100 | 28,000 | 25,200 | 126,500 |
| Lakeshore Canning | 8,200 | 9,000 | 8,800 | 9,400 | 9,000 | 44,400 |
| Southern Style Baking | 9,600 | 10,200 | 9,800 | 10,400 | 10,200 | 50,200 |
| Keystone Bakery | 2,200 | 2,400 | 2,400 | 2,600 | 2,400 | 12,000 |
| Total (Cases) | 42,400 | 46,400 | 47,100 | 50,400 | 46,800 | 233,100 |
Performance Summary
Avg On-Time
95.3%
Avg Quality
94.2
Cost/Case Avg
$4.10
Complaint Rate
0.3%
■ Reports generated from NetSuite PO and receipt data. Volume in cases. On-time measured as receipt within 2 business days of scheduled date. Complaint rate = customer complaints / units shipped.