Subject:Welcome to Global Food Solutions — New Account Setup
Good morning,
Thank you for choosing Global Food Solutions as your supply partner. We look forward to building a strong working relationship with your team.
To complete your account setup, please find the following documents attached:
1. New Customer Setup Form — Company info, billing/shipping addresses, and contacts
2. ACH Payment Authorization — For electronic payment processing
3. Standard Terms & Conditions — Our terms of sale
4. W-9 — Our current tax identification form
Please complete and return the Setup Form and ACH Authorization at your earliest convenience. Once received, our AR team will activate your account and you will be ready to place orders.
If you have any questions during the setup process, please do not hesitate to reach out. Our team is here to help.
Please complete all fields and return to AR@GlobalFoodSolutions.co
GFS
FORM CS-001
Company Information
Billing Address
Shipping / Delivery Address
AP Contact
Buyer / Ordering Contact
Food Safety / Recall Contact
Trade References
REFERENCE 1
REFERENCE 2
BANK REFERENCE
ACH Payment Authorization Form
ACH Payment Authorization
Electronic Funds Transfer Setup
GFS
FORM ACH-001
Authorization: I authorize Global Food Solutions, Inc. to initiate ACH debit entries to the bank account listed below for payment of invoices according to the agreed-upon terms.
Company Information
Bank Account Information
Authorization Signature
SIGNATURE LINE
Please attach a voided check or bank letter confirming account details. Return completed form to: AR@GlobalFoodSolutions.co
W-9 Reference
W-9
IRS Form W-9 — Request for Taxpayer Identification Number
Current W-9 on file: Global Food Solutions, Inc. | EIN: 30-0173056 | S Corporation
Included in all setup packets. Request current copy from AR@GlobalFoodSolutions.co
■ Customer packet includes welcome email, setup form, ACH authorization, T&C, and W-9.
04Vendor Information PacketWhat GFS sends to customers for their vendor file setup
Subject:Global Food Solutions — Vendor Information for Your Records
Good morning,
Please find attached our vendor information packet for your records. This includes everything you need to set up Global Food Solutions as a vendor in your system:
1. Vendor Information Sheet — Company details, contacts, and remittance info
2. ACH / Banking Information — For electronic payment processing
3. W-9 — Current tax identification form
4. Certificate of Insurance — Current COI (or available upon request)
Our standard payment terms are Net 30. If your organization requires any additional documentation or has a specific vendor onboarding form, please send it our way and we will complete it promptly.
Thank you for your business. We look forward to working together.
Global Food Solutions, Inc. — Pre-filled for your vendor file
GFS
FORM VIS-001
Legal NameGlobal Food Solutions, Inc.
DBAGlobal Food Solutions
Federal Tax ID (EIN)30-0173056
Entity TypeS Corporation
DUNS Number19-215-7100
NAICS424490
Address131 Heartland Blvd, Edgewood, NY 11717
Main Phone(877) 728-5550
Fax(631) 348-7847
WebsiteGlobalFoodSolutions.co
AP EmailAP@GlobalFoodSolutions.co
AR EmailAR@GlobalFoodSolutions.co
Payment TermsNet 30
Primary ContactMichael Levine, CEO
Remittance Instructions: For ACH/EFT payments to Global Food Solutions, Inc. Please use the banking information below when setting up electronic payments in your system.
Bank NameChase Bank
BranchHauppauge, NY
Account NameGlobal Food Solutions, Inc.
Account TypeBusiness Checking
Routing and account numbers are provided on the attached ACH form or voided check.
For remittance advice, email: AR@GlobalFoodSolutions.co
For check payments, mail to: 131 Heartland Blvd, Edgewood, NY 11717
Address Update Notice: Use this tab to communicate any address changes to your vendor file for Global Food Solutions.
Lorraine Peterson — Lorraine.Peterson@GlobalFoodSolutions.co Amanda Swerdlow — Amanda.Swerdlow@GlobalFoodSolutions.co
For urgent financial matters, payment disputes, or credit holds.
ESCALATION PROTOCOL
1. Contact the relevant department lead first
2. If no response within 15 minutes, call Michael Levine
3. For food safety: notify both Sydney Langhorn and Michael Levine simultaneously
4. Document all emergency contacts and actions taken
■ Emergency contacts are included in all customer and vendor onboarding packets.
07Insurance & ComplianceCurrent coverage, broker info, and COI request procedures
Current / ActiveCOVERAGE VERIFIED
All policies are current and in force. Certificates of Insurance are available upon request through our broker. Typical turnaround for new COI issuance is 1-2 business days.
Obtain the certificate holder's full legal name and mailing address. Note any additional insured requirements, specific endorsements, or minimum coverage limits required.
2
Email the broker
Send the request to James Hughes at jimh@oxfordins.com. CC Michael.Levine@GlobalFoodSolutions.co for tracking. Include all holder details and any special requirements.
3
Broker issues the certificate
Standard turnaround is 1-2 business days. Rush requests (same-day) should be called in at (631) 434-6666 ext 220.
4
Deliver to the requestor
Forward the issued COI to the customer or vendor who requested it. File a copy in the customer/vendor record in NetSuite.
■ All carriers are Hartford group companies. Broker is Oxford Millin Insurance Agency, Hauppauge, NY area.
08Terms & ConditionsFull 20-section Standard Terms and Conditions of Sale with navigation
These Standard Terms and Conditions of Sale ("Terms") constitute the entire agreement between Global Food Solutions, Inc. ("Seller") and the purchasing entity ("Buyer") with respect to the sale of products. By placing an order, Buyer accepts these Terms in full. No additional or different terms proposed by Buyer shall be binding unless expressly agreed to in writing by an authorized representative of Seller.
These Terms supersede all prior negotiations, representations, warranties, commitments, offers, and communications, whether written or oral, between the parties regarding the subject matter herein.
2.Pricing▼
All prices are as quoted at the time of order confirmation and are subject to change without notice prior to acceptance. Prices do not include taxes, shipping, or handling unless expressly stated. Any applicable sales, use, excise, or similar taxes shall be the responsibility of Buyer.
For commodity-linked products, pricing is subject to market fluctuations and may be adjusted based on the applicable market index as specified in the quote or contract.
3.Payment Terms▼
Unless otherwise agreed in writing, payment terms are Net 30 days from date of invoice. Seller reserves the right to require advance payment, COD, or other payment security for new accounts or accounts with unsatisfactory credit standing.
Past due amounts shall accrue interest at the rate of 1.5% per month (18% per annum) or the maximum rate permitted by applicable law, whichever is less. Buyer shall be responsible for all costs of collection, including reasonable attorneys' fees.
4.Delivery & Title▼
Delivery dates are approximate and not guaranteed. Seller shall use commercially reasonable efforts to meet requested delivery dates but shall not be liable for delays. Title to products shall pass to Buyer upon delivery to the carrier at Seller's shipping point (FOB Origin) unless otherwise specified in writing.
5.Risk of Loss▼
Risk of loss or damage to the products shall pass to Buyer upon tender of delivery to the carrier at Seller's shipping point, regardless of the shipping terms, unless otherwise agreed in writing. Buyer is responsible for inspecting goods upon receipt and filing any freight claims directly with the carrier.
6.Inspection & Acceptance▼
Buyer shall inspect all products promptly upon receipt. Any claim for shortage, damage, or nonconformity must be made in writing to Seller within 48 hours of delivery. Failure to provide timely written notice shall constitute acceptance of the products and a waiver of any claims.
7.Returns & Claims▼
No products may be returned without prior written authorization from Seller (RMA). Authorized returns must be in original packaging and in resalable condition. Perishable goods are not eligible for return unless defective upon delivery. Credit for authorized returns will be issued within 30 days of receipt by Seller.
8.Warranties▼
Seller warrants that products will conform to the specifications set forth in the applicable product documentation at the time of shipment. Products are warranted to be free from material defects and to comply with all applicable federal and state food safety regulations. EXCEPT AS EXPRESSLY SET FORTH HEREIN, SELLER MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
9.Limitation of Liability▼
IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF PRODUCTS. Seller's total liability for any claim shall not exceed the purchase price of the specific products giving rise to the claim.
10.Indemnification▼
Buyer shall indemnify, defend, and hold harmless Seller and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from Buyer's use, resale, or distribution of the products, or from Buyer's breach of these Terms.
11.Force Majeure▼
Seller shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, fire, flood, earthquake, pandemic, epidemic, war, terrorism, labor disputes, shortages of materials, transportation delays, governmental regulations, or supplier failures.
12.Cancellation & Modification▼
Orders may not be cancelled or modified without prior written consent of Seller. If Seller agrees to cancellation, Buyer may be subject to a restocking fee of up to 25% of the order value, plus any costs incurred by Seller in processing the order.
13.Confidentiality▼
Both parties agree to maintain the confidentiality of all non-public information received from the other party, including but not limited to pricing, customer lists, supplier relationships, and business strategies. This obligation shall survive termination of the business relationship for a period of two (2) years.
14.Intellectual Property▼
All trademarks, trade names, logos, and intellectual property of Seller remain the exclusive property of Seller. Buyer shall not use Seller's intellectual property without prior written consent, except as necessary for the resale of products in their original packaging.
15.Compliance with Laws▼
Both parties shall comply with all applicable federal, state, and local laws, regulations, and ordinances in connection with the sale, purchase, and use of products, including but not limited to the Federal Food, Drug, and Cosmetic Act, FSMA, and all applicable USDA regulations.
16.Food Safety & Recalls▼
Both parties agree to cooperate fully in the event of a product recall or food safety incident. Buyer shall maintain records sufficient to enable complete traceability of products purchased from Seller. In the event of a recall, both parties shall act promptly and in accordance with applicable regulatory requirements. Buyer shall notify Seller immediately upon becoming aware of any food safety concern related to products purchased from Seller.
17.Insurance▼
Seller shall maintain commercially reasonable insurance coverage, including commercial general liability and product liability insurance, throughout the term of the business relationship. Certificates of Insurance will be provided upon request.
18.Governing Law & Jurisdiction▼
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Suffolk County, New York.
19.Severability▼
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
20.Amendments & Waiver▼
These Terms may only be amended by a written document signed by authorized representatives of both parties. No waiver of any provision shall be effective unless in writing. The failure of either party to enforce any right or provision shall not constitute a waiver of such right or provision.
■ 20 sections covering all standard terms of sale. Collapsible sections with Table of Contents navigation.
09Broker DirectoryBroker representatives by region with contact information
Note: GFS currently operates with direct sales coverage nationwide. All regions are served directly from the Edgewood, NY headquarters. Contact Michael Levine for all sales inquiries regardless of geography. As the broker network expands, this directory will be updated with regional broker assignments.
■ Six regions, all currently served by GFS direct sales. Expandable as broker network grows.
10Packet Assembly GuideStep-by-step instructions for assembling and sending each packet type
Customer Packet Assembly
1
Prepare the attachments
New Customer Setup Form (blank)
ACH Payment Authorization Form (blank)
Standard Terms & Conditions (current version)
W-9 (current, signed)
COI (if requested by the customer)
2
Send the welcome email
Use the Welcome Email Template from Section 03. Address it to the buyer or AP contact. CC AR@GlobalFoodSolutions.co and Danielle@GlobalFoodSolutions.co. Attach all documents as PDFs.
3
Follow-up timeline
If forms are not returned within the timeframe below, send a follow-up.
Day 0
Send initial packet
Day 3
Confirm receipt via email
Day 7
First follow-up if not returned
Day 14
Second follow-up, offer to assist
Day 21
Phone call follow-up
Vendor Information Packet Assembly
1
Prepare the attachments
Vendor Information Sheet (pre-filled)
ACH / Banking Information
W-9 (current, signed)
Certificate of Insurance (current)
Customer's vendor setup form (if they sent one)
2
Send the cover email
Use the Vendor Setup Cover Email from Section 04. Address it to the customer's AP or vendor management contact. CC AP@GlobalFoodSolutions.co. Attach all documents as PDFs.
3
Follow-up timeline
Vendor setup typically takes 3-10 business days on the customer's end.
Day 0
Send vendor packet
Day 5
Confirm vendor setup in progress
Day 10
Follow-up on vendor number assignment
Day 14
Escalate if not completed
When to Send Each Packet Type
Trigger Event
Packet Type
Send To
Priority
New customer wants to buy from GFS
Customer Setup Packet
Customer's AP or buyer
High
Customer requests GFS vendor info
Vendor Information Packet
Customer's vendor setup team
High
Customer requests updated COI
COI Only
Requestor (via broker)
Medium
Customer requests updated W-9
W-9 Only
Requestor
Medium
Annual renewal / re-verification
Updated Vendor Packet
Customer's vendor management
Medium
Address, bank, or contact change
Address/Bank Update Notice
All active customers' AP
Urgent
Tracking Sent Packets
NetSuite: Log all sent packets as activities on the customer or vendor record. Use the Communication sub-tab to record date sent, packet type, and follow-up status.
Follow-up tracking: Set a reminder in NetSuite for the appropriate follow-up date (see timelines above). Mark the packet as "Complete" once all forms have been returned and the account is active.
File storage: Attach copies of returned, signed documents to the customer/vendor record in NetSuite using SuiteAttach.
■ Assembly instructions, follow-up timelines, trigger events, and tracking procedures for all packet types.
11Form TemplatesInteractive form templates for credit applications, ACH, tax exempt, and address updates
Credit Application
Global Food Solutions, Inc. — Confidential
GFS
FORM CA-001
Applicant Information
Credit Request
Principal / Owner Information
Trade References (Minimum 3)
REF 1
REF 2
REF 3
Authorization
The undersigned certifies that the information provided is true and correct and authorizes Global Food Solutions, Inc. to obtain credit reports, contact trade references, and verify banking information for the purpose of evaluating this credit application. The undersigned personally guarantees payment of all amounts due and owing to Global Food Solutions, Inc.
SIGNATURE LINE
ACH / EFT Authorization
Electronic Funds Transfer Setup
GFS
FORM ACH-002
Purpose: This form authorizes electronic payment to or from Global Food Solutions, Inc. Complete for either paying GFS or receiving payments from GFS.
Payment Direction
Account Holder
Banking Details
Authorization
SIGNATURE LINE
Tax Exempt Certificate Request
Submit your exemption certificate for tax-free purchasing
GFS
FORM TE-001
Note: To purchase tax-exempt from Global Food Solutions, please provide a valid exemption certificate for each state where you take delivery. We cannot retroactively remove sales tax from prior invoices.
Customer Information
Exemption Details
Certificate Upload
DRAG & DROP CERTIFICATE FILE HERE
or click to browse — PDF, JPG, PNG accepted
Address / Contact Update Notice
Notify GFS of changes to your company information
GFS
FORM AU-001
Company Identification
What is Changing?
Previous Information
Updated Information
■ Four interactive form templates with GFS branding. All forms render as styled HTML with proper field validation structure.
← Back to Hub ·
GFS Design System v10.0 ·
Global Food Solutions, Inc. ·
131 Heartland Blvd, Edgewood, NY 11717