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01 Setup Packet System Customer and vendor onboarding, forms, templates, and compliance documents
GFS Setup Packets
Customer & Vendor Onboarding System
4
Packet Types
12
Form Templates
20
T&C Sections
9
Departments
Jump to Section
Outbound
Customer Setup Packet
Everything a new customer needs to begin buying from GFS. Welcome letter, credit application, ACH form, terms, and W-9.
Includes
  • Welcome email template
  • New Customer Setup Form
  • ACH Payment Authorization
  • Standard Terms & Conditions
  • W-9 reference
Outbound
Vendor Information Packet
What GFS provides to customers for their vendor file setup. Our company info, banking, insurance, and tax documents.
Includes
  • Cover email template
  • Vendor Information Sheet
  • ACH / Banking details
  • W-9 reference
  • Certificate of Insurance
■ Customer and vendor onboarding packets built from real GFS setup documents and forms.
02 Quick Reference Card One-page cheat sheet with every field pre-answered, copy-ready
Global Food Solutions, Inc.
COMPANY QUICK REFERENCE — ALL FIELDS
Rev. 2026-05
Company Identity
Legal Name Global Food Solutions, Inc.
DBA Global Food Solutions
EIN 30-0173056
DUNS 19-215-7100
NAICS Code 424490
NAICS Description Other Grocery & Related Products Merchant Wholesalers
SIC Code 5141
SIC Description Groceries, General Line
Entity Type S Corporation
Payment Terms Net 30
Address & Contact
Street Address 131 Heartland Blvd
City, State, ZIP Edgewood, NY 11717
Full Address 131 Heartland Blvd, Edgewood, NY 11717
Main Phone (877) 728-5550
Fax (631) 348-7847
Website GlobalFoodSolutions.co
Bank Chase Bank — Hauppauge
CEO Michael Levine
Key Email Addresses
CEO Michael.Levine@GlobalFoodSolutions.co
Accounts Receivable AR@GlobalFoodSolutions.co
Accounts Payable AP@GlobalFoodSolutions.co
Orders Danielle@GlobalFoodSolutions.co
■ Every field has a one-click copy button. Print this card and keep it at your desk.
03 Customer Setup Packet Complete customer onboarding package — welcome email, setup form, ACH, terms
Welcome Email Template
New Customer Setup Form
New Customer Setup Form
Please complete all fields and return to AR@GlobalFoodSolutions.co
FORM CS-001
Company Information
Billing Address
Shipping / Delivery Address
AP Contact
Buyer / Ordering Contact
Food Safety / Recall Contact
Trade References
REFERENCE 1
REFERENCE 2
BANK REFERENCE
ACH Payment Authorization Form
ACH Payment Authorization
Electronic Funds Transfer Setup
FORM ACH-001
Authorization: I authorize Global Food Solutions, Inc. to initiate ACH debit entries to the bank account listed below for payment of invoices according to the agreed-upon terms.
Company Information
Bank Account Information
Authorization Signature
SIGNATURE LINE
Please attach a voided check or bank letter confirming account details. Return completed form to: AR@GlobalFoodSolutions.co
W-9 Reference
W-9
IRS Form W-9 — Request for Taxpayer Identification Number
Current W-9 on file: Global Food Solutions, Inc. | EIN: 30-0173056 | S Corporation
Included in all setup packets. Request current copy from AR@GlobalFoodSolutions.co
■ Customer packet includes welcome email, setup form, ACH authorization, T&C, and W-9.
04 Vendor Information Packet What GFS sends to customers for their vendor file setup
Vendor Setup Cover Email
Vendor Information Sheet
Vendor Information Sheet
Global Food Solutions, Inc. — Pre-filled for your vendor file
FORM VIS-001
Legal Name Global Food Solutions, Inc.
DBA Global Food Solutions
Federal Tax ID (EIN) 30-0173056
Entity Type S Corporation
DUNS Number 19-215-7100
NAICS 424490
Address 131 Heartland Blvd, Edgewood, NY 11717
Main Phone (877) 728-5550
Fax (631) 348-7847
Website GlobalFoodSolutions.co
AP Email AP@GlobalFoodSolutions.co
AR Email AR@GlobalFoodSolutions.co
Payment Terms Net 30
Primary Contact Michael Levine, CEO
Remittance Instructions: For ACH/EFT payments to Global Food Solutions, Inc. Please use the banking information below when setting up electronic payments in your system.
Bank Name Chase Bank
Branch Hauppauge, NY
Account Name Global Food Solutions, Inc.
Account Type Business Checking
Routing and account numbers are provided on the attached ACH form or voided check.
For remittance advice, email: AR@GlobalFoodSolutions.co
For check payments, mail to: 131 Heartland Blvd, Edgewood, NY 11717
Address Update Notice: Use this tab to communicate any address changes to your vendor file for Global Food Solutions.
COI Instructions & Status
COI STATUS
Active Current COI on file
Broker: Oxford Millin Insurance Agency
Contact: James Hughes
Phone: (631) 434-6666 ext 220
Email: jimh@oxfordins.com
REQUESTING A NEW COI
  1. Email James Hughes at jimh@oxfordins.com
  2. Include the certificate holder name and address
  3. Specify any additional insured requirements
  4. Note required coverage minimums if applicable
  5. Allow 1-2 business days for turnaround
■ Vendor packet contains pre-filled company info, banking details, W-9, and insurance documentation.
05 Department Contact Directory Interactive contact cards for every GFS department
Sales / Executive
Michael Levine
Chief Executive Officer
# (631) 332-7754
Primary sales contact. Manages all customer and vendor relationships, pricing negotiations, and strategic partnerships.
Accounts Receivable
AR Department
Billing & Collections
# (877) 728-5550
Invoice inquiries, payment application, credit terms, new account setup, and statement requests.
Accounts Payable
AP Department
Vendor Payments
# (877) 728-5550
Vendor payment status, remittance advice, invoice submission, and payment term discussions.
Order Desk
Danielle Scibelli
Order Management
# (877) 728-5550
New orders, order modifications, confirmations, PO processing, and delivery scheduling.
Logistics
Ian Lindsay
Logistics Coordinator
# (877) 728-5550
Shipping coordination, freight quotes, delivery tracking, carrier management, and dock scheduling.
Food Safety
Sydney Langhorn
Food Safety Manager
# (877) 728-5550
Food safety programs, FSMA compliance, recall coordination, allergen management, and audit support.
USDA / Compliance
Elena Misoulis
Compliance Manager
# (877) 728-5550
USDA commodity programs, regulatory compliance, government bids, certifications, and documentation.
Finance
Finance Team
Financial Operations
Financial reporting, budgets, credit analysis, bank relations, and tax matters. Lorraine Peterson and Amanda Swerdlow.
Operations
Richard Gallo
Operations Manager
# (877) 728-5550
Warehouse operations, inventory management, production coordination, and facility maintenance.
■ All department contacts with clickable emails and direct phone numbers.
06 Emergency / 24-Hour Contacts Critical contacts for recalls, food safety incidents, and after-hours emergencies
24-HOUR EMERGENCY CONTACTS
For food safety incidents, product recalls, or urgent operational matters
Primary Contact — 24/7
Michael Levine
CEO — All emergencies, escalations, and executive decisions
(631) 332-7754
Michael.Levine@GlobalFoodSolutions.co
Food Safety — 24/7
Sydney Langhorn
Food Safety Manager — Recalls, contamination, allergen events
(877) 728-5550
Sydney.Langhorn@GlobalFoodSolutions.co
USDA / Compliance
Elena Misoulis
Compliance Manager — Regulatory holds, USDA commodity issues
(877) 728-5550
Elena.Misoulis@GlobalFoodSolutions.co
Logistics / Supply Chain
Ian Lindsay
Logistics — Shipment emergencies, carrier issues, cold chain breaks
(877) 728-5550
Ian.Lindsay@GlobalFoodSolutions.co
FINANCE TEAM
Lorraine Peterson — Lorraine.Peterson@GlobalFoodSolutions.co
Amanda Swerdlow — Amanda.Swerdlow@GlobalFoodSolutions.co
For urgent financial matters, payment disputes, or credit holds.
ESCALATION PROTOCOL
1. Contact the relevant department lead first
2. If no response within 15 minutes, call Michael Levine
3. For food safety: notify both Sydney Langhorn and Michael Levine simultaneously
4. Document all emergency contacts and actions taken
■ Emergency contacts are included in all customer and vendor onboarding packets.
07 Insurance & Compliance Current coverage, broker info, and COI request procedures
Current / Active COVERAGE VERIFIED
All policies are current and in force. Certificates of Insurance are available upon request through our broker. Typical turnaround for new COI issuance is 1-2 business days.
INSURANCE BROKER
Oxford Millin Insurance Agency
James Hughes
(631) 434-6666 ext 220
jimh@oxfordins.com
Coverage Summary
Coverage Type Carrier Policy Type Status
General Liability Hartford Fire Insurance Company Commercial General Liability Active
Automobile Hartford Insurance Company of Illinois Commercial Auto Active
Umbrella / Excess Hartford Casualty Insurance Company Commercial Umbrella Active
Workers Compensation Hartford Workers Comp & Employers Liability Active
Product Liability Hartford Fire Insurance Company Included in CGL Active
How to Request a New COI
1
Gather the request details
Obtain the certificate holder's full legal name and mailing address. Note any additional insured requirements, specific endorsements, or minimum coverage limits required.
2
Email the broker
Send the request to James Hughes at jimh@oxfordins.com. CC Michael.Levine@GlobalFoodSolutions.co for tracking. Include all holder details and any special requirements.
3
Broker issues the certificate
Standard turnaround is 1-2 business days. Rush requests (same-day) should be called in at (631) 434-6666 ext 220.
4
Deliver to the requestor
Forward the issued COI to the customer or vendor who requested it. File a copy in the customer/vendor record in NetSuite.
■ All carriers are Hartford group companies. Broker is Oxford Millin Insurance Agency, Hauppauge, NY area.
08 Terms & Conditions Full 20-section Standard Terms and Conditions of Sale with navigation
GLOBAL FOOD SOLUTIONS, INC.
Standard Terms and Conditions of Sale
Effective Date: January 1, 2026 • Version 4.0
1. Acceptance & Entire Agreement

These Standard Terms and Conditions of Sale ("Terms") constitute the entire agreement between Global Food Solutions, Inc. ("Seller") and the purchasing entity ("Buyer") with respect to the sale of products. By placing an order, Buyer accepts these Terms in full. No additional or different terms proposed by Buyer shall be binding unless expressly agreed to in writing by an authorized representative of Seller.

These Terms supersede all prior negotiations, representations, warranties, commitments, offers, and communications, whether written or oral, between the parties regarding the subject matter herein.

2. Pricing

All prices are as quoted at the time of order confirmation and are subject to change without notice prior to acceptance. Prices do not include taxes, shipping, or handling unless expressly stated. Any applicable sales, use, excise, or similar taxes shall be the responsibility of Buyer.

For commodity-linked products, pricing is subject to market fluctuations and may be adjusted based on the applicable market index as specified in the quote or contract.

3. Payment Terms

Unless otherwise agreed in writing, payment terms are Net 30 days from date of invoice. Seller reserves the right to require advance payment, COD, or other payment security for new accounts or accounts with unsatisfactory credit standing.

Past due amounts shall accrue interest at the rate of 1.5% per month (18% per annum) or the maximum rate permitted by applicable law, whichever is less. Buyer shall be responsible for all costs of collection, including reasonable attorneys' fees.

4. Delivery & Title

Delivery dates are approximate and not guaranteed. Seller shall use commercially reasonable efforts to meet requested delivery dates but shall not be liable for delays. Title to products shall pass to Buyer upon delivery to the carrier at Seller's shipping point (FOB Origin) unless otherwise specified in writing.

5. Risk of Loss

Risk of loss or damage to the products shall pass to Buyer upon tender of delivery to the carrier at Seller's shipping point, regardless of the shipping terms, unless otherwise agreed in writing. Buyer is responsible for inspecting goods upon receipt and filing any freight claims directly with the carrier.

6. Inspection & Acceptance

Buyer shall inspect all products promptly upon receipt. Any claim for shortage, damage, or nonconformity must be made in writing to Seller within 48 hours of delivery. Failure to provide timely written notice shall constitute acceptance of the products and a waiver of any claims.

7. Returns & Claims

No products may be returned without prior written authorization from Seller (RMA). Authorized returns must be in original packaging and in resalable condition. Perishable goods are not eligible for return unless defective upon delivery. Credit for authorized returns will be issued within 30 days of receipt by Seller.

8. Warranties

Seller warrants that products will conform to the specifications set forth in the applicable product documentation at the time of shipment. Products are warranted to be free from material defects and to comply with all applicable federal and state food safety regulations. EXCEPT AS EXPRESSLY SET FORTH HEREIN, SELLER MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

9. Limitation of Liability

IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF PRODUCTS. Seller's total liability for any claim shall not exceed the purchase price of the specific products giving rise to the claim.

10. Indemnification

Buyer shall indemnify, defend, and hold harmless Seller and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from Buyer's use, resale, or distribution of the products, or from Buyer's breach of these Terms.

11. Force Majeure

Seller shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, fire, flood, earthquake, pandemic, epidemic, war, terrorism, labor disputes, shortages of materials, transportation delays, governmental regulations, or supplier failures.

12. Cancellation & Modification

Orders may not be cancelled or modified without prior written consent of Seller. If Seller agrees to cancellation, Buyer may be subject to a restocking fee of up to 25% of the order value, plus any costs incurred by Seller in processing the order.

13. Confidentiality

Both parties agree to maintain the confidentiality of all non-public information received from the other party, including but not limited to pricing, customer lists, supplier relationships, and business strategies. This obligation shall survive termination of the business relationship for a period of two (2) years.

14. Intellectual Property

All trademarks, trade names, logos, and intellectual property of Seller remain the exclusive property of Seller. Buyer shall not use Seller's intellectual property without prior written consent, except as necessary for the resale of products in their original packaging.

15. Compliance with Laws

Both parties shall comply with all applicable federal, state, and local laws, regulations, and ordinances in connection with the sale, purchase, and use of products, including but not limited to the Federal Food, Drug, and Cosmetic Act, FSMA, and all applicable USDA regulations.

16. Food Safety & Recalls

Both parties agree to cooperate fully in the event of a product recall or food safety incident. Buyer shall maintain records sufficient to enable complete traceability of products purchased from Seller. In the event of a recall, both parties shall act promptly and in accordance with applicable regulatory requirements. Buyer shall notify Seller immediately upon becoming aware of any food safety concern related to products purchased from Seller.

17. Insurance

Seller shall maintain commercially reasonable insurance coverage, including commercial general liability and product liability insurance, throughout the term of the business relationship. Certificates of Insurance will be provided upon request.

18. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Suffolk County, New York.

19. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

20. Amendments & Waiver

These Terms may only be amended by a written document signed by authorized representatives of both parties. No waiver of any provision shall be effective unless in writing. The failure of either party to enforce any right or provision shall not constitute a waiver of such right or provision.

■ 20 sections covering all standard terms of sale. Collapsible sections with Table of Contents navigation.
09 Broker Directory Broker representatives by region with contact information
Northeast
GFS Direct Sales
Global Food Solutions, Inc.
Territory: NY, NJ, CT, PA, MA, RI, NH, VT, ME
Contact: Michael Levine
Phone: (631) 332-7754
Email: Michael.Levine@GlobalFoodSolutions.co
Mid-Atlantic
GFS Direct Sales
Global Food Solutions, Inc.
Territory: MD, DE, VA, DC, WV
Contact: Michael Levine
Phone: (631) 332-7754
Email: Michael.Levine@GlobalFoodSolutions.co
Southeast
GFS Direct Sales
Global Food Solutions, Inc.
Territory: NC, SC, GA, FL, AL, TN, MS
Contact: Michael Levine
Phone: (631) 332-7754
Email: Michael.Levine@GlobalFoodSolutions.co
Midwest
GFS Direct Sales
Global Food Solutions, Inc.
Territory: OH, MI, IN, IL, WI, MN, IA, MO
Contact: Michael Levine
Phone: (631) 332-7754
Email: Michael.Levine@GlobalFoodSolutions.co
Southwest / Mountain
GFS Direct Sales
Global Food Solutions, Inc.
Territory: TX, OK, AR, LA, NM, AZ, CO, UT
Contact: Michael Levine
Phone: (631) 332-7754
Email: Michael.Levine@GlobalFoodSolutions.co
West / Pacific
GFS Direct Sales
Global Food Solutions, Inc.
Territory: CA, OR, WA, NV, ID, MT, WY, HI, AK
Contact: Michael Levine
Phone: (631) 332-7754
Email: Michael.Levine@GlobalFoodSolutions.co
Note: GFS currently operates with direct sales coverage nationwide. All regions are served directly from the Edgewood, NY headquarters. Contact Michael Levine for all sales inquiries regardless of geography. As the broker network expands, this directory will be updated with regional broker assignments.
■ Six regions, all currently served by GFS direct sales. Expandable as broker network grows.
10 Packet Assembly Guide Step-by-step instructions for assembling and sending each packet type
Customer Packet Assembly
1
Prepare the attachments
  • New Customer Setup Form (blank)
  • ACH Payment Authorization Form (blank)
  • Standard Terms & Conditions (current version)
  • W-9 (current, signed)
  • COI (if requested by the customer)
2
Send the welcome email
Use the Welcome Email Template from Section 03. Address it to the buyer or AP contact. CC AR@GlobalFoodSolutions.co and Danielle@GlobalFoodSolutions.co. Attach all documents as PDFs.
3
Follow-up timeline
If forms are not returned within the timeframe below, send a follow-up.
Day 0
Send initial packet
Day 3
Confirm receipt via email
Day 7
First follow-up if not returned
Day 14
Second follow-up, offer to assist
Day 21
Phone call follow-up
Vendor Information Packet Assembly
1
Prepare the attachments
  • Vendor Information Sheet (pre-filled)
  • ACH / Banking Information
  • W-9 (current, signed)
  • Certificate of Insurance (current)
  • Customer's vendor setup form (if they sent one)
2
Send the cover email
Use the Vendor Setup Cover Email from Section 04. Address it to the customer's AP or vendor management contact. CC AP@GlobalFoodSolutions.co. Attach all documents as PDFs.
3
Follow-up timeline
Vendor setup typically takes 3-10 business days on the customer's end.
Day 0
Send vendor packet
Day 5
Confirm vendor setup in progress
Day 10
Follow-up on vendor number assignment
Day 14
Escalate if not completed
When to Send Each Packet Type
Trigger Event Packet Type Send To Priority
New customer wants to buy from GFS Customer Setup Packet Customer's AP or buyer High
Customer requests GFS vendor info Vendor Information Packet Customer's vendor setup team High
Customer requests updated COI COI Only Requestor (via broker) Medium
Customer requests updated W-9 W-9 Only Requestor Medium
Annual renewal / re-verification Updated Vendor Packet Customer's vendor management Medium
Address, bank, or contact change Address/Bank Update Notice All active customers' AP Urgent
Tracking Sent Packets
NetSuite: Log all sent packets as activities on the customer or vendor record. Use the Communication sub-tab to record date sent, packet type, and follow-up status.

Follow-up tracking: Set a reminder in NetSuite for the appropriate follow-up date (see timelines above). Mark the packet as "Complete" once all forms have been returned and the account is active.

File storage: Attach copies of returned, signed documents to the customer/vendor record in NetSuite using SuiteAttach.
■ Assembly instructions, follow-up timelines, trigger events, and tracking procedures for all packet types.
11 Form Templates Interactive form templates for credit applications, ACH, tax exempt, and address updates
Credit Application
Global Food Solutions, Inc. — Confidential
FORM CA-001
Applicant Information
Credit Request
Principal / Owner Information
Trade References (Minimum 3)
REF 1
REF 2
REF 3
Authorization
The undersigned certifies that the information provided is true and correct and authorizes Global Food Solutions, Inc. to obtain credit reports, contact trade references, and verify banking information for the purpose of evaluating this credit application. The undersigned personally guarantees payment of all amounts due and owing to Global Food Solutions, Inc.
SIGNATURE LINE
ACH / EFT Authorization
Electronic Funds Transfer Setup
FORM ACH-002
Purpose: This form authorizes electronic payment to or from Global Food Solutions, Inc. Complete for either paying GFS or receiving payments from GFS.
Payment Direction
Account Holder
Banking Details
Authorization
SIGNATURE LINE
Tax Exempt Certificate Request
Submit your exemption certificate for tax-free purchasing
FORM TE-001
Note: To purchase tax-exempt from Global Food Solutions, please provide a valid exemption certificate for each state where you take delivery. We cannot retroactively remove sales tax from prior invoices.
Customer Information
Exemption Details
Certificate Upload
DRAG & DROP CERTIFICATE FILE HERE
or click to browse — PDF, JPG, PNG accepted
Address / Contact Update Notice
Notify GFS of changes to your company information
FORM AU-001
Company Identification
What is Changing?
Previous Information
Updated Information
■ Four interactive form templates with GFS branding. All forms render as styled HTML with proper field validation structure.
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